Appointments

Appointments can be booked on-line if you have registered for this service.  Please ask reception staff for further information

• Appointments are available Monday to Friday 8.00 am – 5.40 pm
• Please note that not all Doctors are available at the above times
• Patients requesting an emergency appointment will be seen that day 
• We expect patients to keep appointments and notify the Health Centre, in advance, if they are unable to attend
• All GP surgeries are by 10 or 15 minute appointments only. ANP sugeries run 15 minute appointments.  Patients who feel they cannot wait until a later surgery may be seen earlier, by arrangement with receptionists. In the interest of patients requiring visits it is essential not to abuse this service
• Casualties during working hours should come to Kelso Health Centre Treatment Room
• If there is a substantial delay for any reason, you will be given an explanation

Cancellations

• If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else