Latest News

PHONE APPOINTMENTS BOOKABLE UP TO 2 WEEKS IN ADVANCE

Our doors are open to patients who have a pre-booked face to face appointment.  Phone appointments may be requested up to 2 weeks in advance.  The doctors will book patients a face to face appointment if required, once a telephone consultation has taken place.  Please do not come into the Health Centre unless you have a pre-booked appointment

Reception Staff will be triaging all patients.  Please expect to be asked about the reason for your call.  This is so we can safely care for all of our patients.  Please be aware that a clinician will call you as soon as they are able but we are currently unable to give an exact telephone appointment time.  Patient Access will state a time, but this should be ignored.  A clinician will call you as soon as they are clinically available.  Please click below for information on attending the surgery

Attending the Surgery

Please continue to call 111 out of hours if you require urgent advice that cannot wait or 999 if it is an emergency

For Health Board Services at the Health Centre, including TREATMENT ROOM, DISTRICT NURSES AND MIDWIVES,

please call 01573 223001 


VACCINATION INFORMATION

Vaccinations / Immunisation Programmes

 

From Monday the 4th of October 2021 NHS Borders has taken on the responsibility for arranging and administering the following vaccinations at NHS Borders run clinics:

Patients, Parents and/or Guardians will receive postal letters with their allocated vaccination appointment directly from the NHS

Note all of these national vaccinations / immunisation programmes are no longer the responsibility of GP Surgeries / Medical Practices so please do not contact Kelso Medical Group Practice regarding them

If you have any queries or need to rearrange a vaccination appointment please call  the appropriate telephone help line number listed below where NHS staff will be on hand to help you with the information you require or to reschedule a new appointment if the appointment posted out to you is unsuitable

Key patient contacts summary

 

Babies & pre-school Immunisations

NHS Borders Child Health team

01896 825 531

2 – 5 Year olds Flu Vaccinations

NHS Borders Vaccination Hub

01896 809 250

School Vaccinations

NHS Borders School Immunisation Team

01896 661 932

Shingles & pneumococcal Vaccinations

NHS Borders Vaccination Hub

01896 809 250

Travel vaccinations *

NHS Borders Vaccination Hub

01896 809 250

Adults Flu and COVID Vaccinations

National Vaccination line

0800 030 8013

The national ‘Fit for Travel’ website will be updated with enhanced patient advice and self-risk assessment pathways. A ‘what next’ section will direct patients to the NHS Borders Vaccination Hub or directly to community pharmacies, please click Travel Vaccinations


COVID TESTING FOR PEOPLE WITH SYMPTOMS

Anyone can book a test directly by going online at NHS Inform https://www.nhsinform.scot.  If you cannot access the test form online or need help to complete it, call the Coronavirus helpline on 01896 826370 Mon-Sun 08:00am-22:00pm

You can book a test if you have one or more of the classic symptoms and this symptom started in the last 5 days

  •        Continuous cough
  •        Fever/high temperature (37.8C or greater)
  •        Loss of, or change in, sense of smell or taste 

RAPID COVID TESTING FOR PEOPLE WITHOUT SYMPTOMS

Rapid covid testing of people without symptoms helps to find cases which would otherwise go undetected, and limit the spread of the virus.  Tests can be ordered online at http://www.gov.scot/puclications/coronavirus-covid-19-getting-tested/pages/no-covid-symptoms/ or by calling 119

 


COVID VACCINATION PASSPORT

The Scottish Government has released the following information in relation to COVID Vaccine certification.  You can download your certificate from the site below:

COVID Vaccination Certificate/Passport


NHS BORDERS SCREENING PROGRAMMES, FOLLOW-UP APPOINTMENTS & WAITING TIMES

Between screening appointments or as you wait for your rescheduled screening appointment, be aware of any symptoms or signs of the conditions we screen for. If you have any of the symptoms contact our reception team on 01573 224424 for a phone appointment with a doctor

For information on current screening programmes please visit www.nhsinform.scot/screeningupdate 

Understandably we are receiving queries regarding out-patient appointments, follow-up appointments and waiting list times at BGH.  Unfortunately, we do not have access to or influence over BGH appointment booking systems, so we request that you contact BGH Outpatients directly if you have queries about your appointment or expected waiting list times on 01896 826756.  Alternatively, the NHS Borders website can give up to date information about expected waiting times at www.nhsborders.scot.nhs.uk/waitingtimes


KELSO RUGBY MENTAL HEALTH INITIATIVE

As part of Kelso Rugby Mental Health Initiative, this short video was made for TV.  If you are affected by any issues raised in this film, please call to speak to a member of our team

Kelso Rugby Mental Health Initiative


TEXT MESSAGE ALERT SERVICE

We can use text messaging to contact you for the following:

  •        Confirmation of appointment date/time

  •        Appointment date/time reminders

  •        Information and updates about the Practice

  •        Unavoidable short notice cancellations

If you would like to receive text messages please make sure that we have your mobile number.  You can update your details by emailing us at contact.kelsohc@borders.scot.nhs.uk

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